Caring for Your Gums since 2002

Moonee Ponds Periodontic & Implant Centre

84 Maribyrnong Rd

Moonee Ponds VIC 3039

AUSTRALIA

(03) 9375 7700

Private policy

Practice Privacy Policy

Notice to Patients

Your Privacy is respected

Moonee Ponds Periodontics & Implant Centre takes your privacy seriously. Dental practices in Victoria are subject to both State and Federal privacy laws.

As of the 12 March 2014 this practice is bound to comply with the Australian Privacy Principles (Privacy Act 1988) and the Health Records Act 2002

Private policy

Collection

It is our usual practice at Moonee Ponds Periodontics & Implant Centre (MPPIC) to only collect health information directly from our patients or their authorised representative.

At times the practice may need to collect health information from a third party, but only if the patient consents to such collection or would reasonably expect us to collect their health information from the third party, or if collection is necessary to provide the patient with appropriate health care.

Private policy

Use or Disclosure

The practice only uses health information for the purposes of providing you with health care or for purposes which are directly related to providing you with health care. We will not use your health information for any purpose unless one of the following applies.

You have consented

The other purpose is directly related to providing you with health services and you would reasonably expect that your information may be used for that purpose; or

The use of your health information is required by law.

For example, the practice may disclose your health information to another health service provider for the purpose of providing you with health care.

Private policy

Data quality and Security

MPPIC takes steps to ensure that the health information we collect is accurate, up to date and complete. These steps include maintaining and updating personal and health information when you attend. All patients are asked to fill in an updated Health Information Form yearly or you advise us that your personal information has changed.

The practice keeps hard-copy and electronic records and take steps to protect those records against loss, unauthorised access, use, modification or disclosure, or other misuse.

We ensure that all hard-copy records are kept in locked areas and there are security processes in place regarding computer access. All electronic information is securely backed up.

After a period of 7 years (and if you attended the practice as a child, you have reached the age of 25) we may destroy your records in accordance with applicable laws.

Private policy

Access and correction

If an individual requests access to health or personal information we hold about them, or requests that we change that information, we will allow access or make the changes unless we consider that there is a sound reason under the Privacy Act or other relevant law to withhold the information, or not make the changes.

Requests for access or correction must be in writing and directed to the practice Privacy Officer. If you have any questions, the Privacy Officer can be contacted during business hours at the practice.

The practice may charge a small fee for access to or copies of health records (cost of USB, paper or photocopying).

Private policy

What happens if I don’t provide information?

Although we respect your right to privacy, if you choose not to provide us with information relevant to your care, we may not be able to provide a service to you or the service we are asked to provide may not be appropriate to your needs.

Importantly, you could suffer some harm or other adverse outcome if you do not provide information relevant to your care.

Private policy

Complaints

MPPIC takes your privacy seriously. If you suspect there has been or may have been a breach of your privacy, you can complain directly to the practice Privacy Officer.

In the event of a privacy breach, the practice will comply with applicable guides or guidelines issued by the Office of the Australian Information Commissioner for the handling of privacy breaches.

Privacy and general complaints about your care can also be directed to the Health Services Commission.

The practice will review and update this privacy policy on a regular basis.

Responsible Person: Privacy Officer

Review Cycle: Annually

Date for review: 2020


 

Privacy policy

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